Another weekend is upon us, take some time to enjoy these days wherever you are.
Today I’m sharing more nuggets from the book, Crucial Conversations.
It’s amazing how much applying what I’ve learned from this book has positively impacted so many areas of my life.
Enjoy!
Although it’s difficult to describe the specific order of events in an interaction as fluid as a crucial conversation, we do know one thing for certain: Skilled people Start with Heart.
That is, they begin high-risk discussions with the right motives, and they stay focused, no matter what happens.
They maintain this focus in two ways.
First, they’re steely eyed smart, when it comes to knowing what they want.
Despite constant invitations to slip away from their goals, they stick with them.
Second, skilled people don’t make Fool’s Choices (either/or choices).
Unlike others who justify their unhealthy behavior by explaining that they had no choice, but to fight or take flight, the dialogue-smart believe that dialogue, no matter the circumstances, is always an option.
~Evolution of Self
#weekendword #focus #startwithheart #rightmotives #crucialconversations